Terms & Conditions
These Terms & Conditions govern your use of this website and any purchase made through it. By accessing the website, creating an order, or using any of our services, you agree to be bound by these terms.
1. Website Use
You may use this website only for lawful purposes and in accordance with these Terms & Conditions.
You agree not to:
- Misuse or interfere with the website
- Attempt unauthorized access to website systems
- Use the website for fraudulent or unlawful activity
- Copy, reproduce, or misuse website content without permission
- Provide false, misleading, or incomplete information
We reserve the right to restrict or terminate access where misuse is identified.
2. Research Use Only
Products offered through this website are intended strictly for:
- Laboratory research
- Analytical testing
- Scientific reference
- Non-clinical research purposes
Products are not intended for human or veterinary use.
They are not intended for consumption, administration, diagnosis, treatment, mitigation, cure, or prevention of any disease or medical condition.
By purchasing, you acknowledge and agree that products will be used only for legitimate research purposes and in accordance with applicable laws and regulations.
3. Product Information
We aim to provide accurate product descriptions, specifications, images, and supporting information.
However, product information may occasionally contain:
- Typographical errors
- Technical updates
- Supplier-specific variations
- Differences in salt, counter-ion, hydration, or formulation state
- Lot-specific analytical differences
Where applicable, the Certificate of Analysis and product-specific documentation should be treated as the controlling technical reference.
We reserve the right to update product information without prior notice.
4. Orders
All orders are subject to:
- Product availability
- Payment authorization
- Order verification
- Shipping eligibility
- Compliance review
- Acceptance by us
Submitting an order does not guarantee acceptance.
We reserve the right to cancel, limit, or refuse any order where necessary.
5. Pricing and Payment
Prices are displayed in the applicable currency and may change without prior notice.
You agree to provide accurate billing and payment information.
Orders may be delayed or canceled if:
- Payment cannot be verified
- Payment authorization fails
- Fraudulent activity is suspected
- Additional verification is required
Applicable taxes, shipping charges, or other fees may be added during checkout.
6. Shipping
Shipping availability, processing times, delivery estimates, and related conditions are governed by our Shipping Policy.
Delivery dates are estimates and may be affected by carrier delays, customs procedures, weather, or circumstances beyond our control.
Customers are responsible for providing an accurate and complete shipping address.
7. Refunds and Returns
Refunds, returns, cancellations, damaged products, and incorrect shipments are governed by our Refund Policy and any applicable return terms.
Due to the nature of research-use products, opened, used, altered, improperly stored, or compromised materials may not be eligible for return or refund.
8. Customer Responsibilities
Customers are responsible for:
- Reviewing product information before purchase
- Confirming that products are appropriate for their intended research purpose
- Following applicable storage and handling requirements
- Complying with local laws and regulations
- Ensuring products are not used for prohibited purposes
- Maintaining appropriate laboratory procedures and controls
9. Intellectual Property
All website content, including text, graphics, branding, product descriptions, images, logos, and design elements, is owned by or licensed to us unless otherwise stated.
Content may not be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.
10. Disclaimer of Warranties
The website and its content are provided on an “as available” basis.
To the extent permitted by law, we do not guarantee that:
- The website will always be uninterrupted
- Product information will always be error-free
- Delivery estimates will always be met
- Third-party services will remain continuously available
Nothing on this website should be interpreted as medical, clinical, diagnostic, or therapeutic advice.
11. Limitation of Liability
To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, consequential, or special damages arising from:
- Website use
- Product misuse
- Improper storage or handling
- Unauthorized use
- Shipping delays
- Third-party services
- Failure to comply with applicable regulations
Customers remain responsible for the proper use and handling of all research materials.
12. Third-Party Services
The website may use or link to third-party services, including:
- Payment processors
- Shipping carriers
- Analytics providers
- External websites
We are not responsible for the content, availability, policies, or performance of third-party services.
13. Privacy
Personal information collected through the website is handled in accordance with our Privacy Policy.
By using the website, you acknowledge the collection and processing of information as described in that policy.
14. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions when necessary.
Changes become effective when published on this website. Continued use of the website after updates constitutes acceptance of the revised terms.
15. Governing Law
These Terms & Conditions are governed by the laws applicable to the business operating this website, subject to any mandatory consumer or commercial laws that apply in the relevant jurisdiction.
16. Contact Us
If you have questions regarding these Terms & Conditions, an order, or any website policy, please contact our customer support team using the contact information provided on the website.